How much does GrowthPilotHQ cost?

GrowthPilotHQ starts at $299/month with unlimited users, no setup fees, and no lock-in contracts. This includes complete CRM, AI phone & chat agents, automated marketing, and our done-for-you service where we set up and manage everything for you.

Do you integrate with my existing tools?

Yes. We integrate with Xero, MYOB, Gmail, Outlook, most Australian VoIP providers, Google My Business, Facebook, Instagram, and many other tools. If we don't have a native integration, we can build custom connections.

How does the AI phone agent work?

When someone calls and you can't answer, our AI agent picks up, sounds natural, answers questions, books appointments, and logs everything in your CRM. It handles emergency vs non-emergency calls, takes messages, and sends you instant notifications.

Frequently Asked Questions

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Getting Started

What is GrowthPilotHQ?

GrowthPilotHQ is a complete growth platform for Australian trade businesses including plumbers, electricians, and HVAC technicians. We provide CRM, AI automation, marketing tools, and scheduling — all managed for you with done-for-you setup and ongoing optimization.

How is this different from ServiceM8, Tradify, or SimPRO?

Unlike other platforms that just give you software, we manage everything FOR you. Plus, we include unlimited users at no extra cost (vs $29-89 per user with competitors), 24/7 AI phone and chat agents, automated marketing, and white-glove onboarding. We don't just hand you a tool — we run it for you.

What types of businesses do you work with?

We specialize in Australian trade businesses: plumbers, electricians, HVAC/air conditioning, landscaping, pest control, roofing, builders, and similar service businesses that need to capture leads and manage jobs.

Do you serve my area?

We serve all of Australia — every state and territory. Whether you're in a major city or regional area, we can help your trade business grow.

How do I get started?

Contact us via phone (0481 514 476), email (talk@growthpilothq.online), or the contact form on our website. We'll schedule a quick call to discuss your business, show you the platform, and build a custom quote. No pressure, no obligation.

Pricing & Billing

How much does it cost?

We offer custom pricing tailored to your business size and needs. Every trade business is different, so we build a solution specifically for you and only charge for what you'll use. Contact us for a free quote with no obligation.

Do you charge per user?

No! Unlimited users are included at no extra cost. Add your whole team — technicians, admin staff, apprentices — without worrying about extra fees.

Is there a setup fee?

No separate setup fee. White-glove onboarding and complete configuration are included in your plan. We handle all the technical setup so you can start capturing leads immediately.

Can I cancel anytime?

Yes. No lock-in contracts. If we're not delivering results or you want to change direction, you can cancel anytime with 30 days notice.

Is there a free trial?

We don't offer free trials because setup takes significant work from our team. However, we offer a 60-day money-back guarantee. If you're not happy with the results in the first 60 days, we'll refund you fully.

Features & Functionality

Does the AI actually answer my phone?

Yes! Our AI phone agent answers calls 24/7 in natural-sounding Australian English, books appointments directly into your calendar, takes messages, and transfers urgent calls to you. It sounds remarkably human.

What if someone wants to speak to a real person?

The AI can transfer calls to you or your team instantly. You stay in complete control — it only handles what you want it to handle.

Will I get a business phone number?

Yes. We provide an Australian business phone number with call tracking and recording, or we can port your existing number so nothing changes for your customers.

How does the missed call text-back work?

If you miss a call, the system automatically sends a text message within 60 seconds with your business details and a link to book online. This captures 80% of leads that would otherwise go to competitors.

Can this help me get more Google reviews?

Yes! We automate review requests after jobs are completed, send reminders to customers, and even draft responses to reviews for you to approve. Most businesses see 3-5x more reviews within 90 days.

Will this work on my phone?

Yes. Everything is mobile-optimized. Your team can manage leads, update jobs, and communicate with customers from any smartphone or tablet.

Can this help with social media?

Yes. Our AI creates and posts trade-specific content to Facebook and Instagram 3 times per week automatically. You can review and approve posts before they go live.

Can it integrate with my existing tools?

Yes. We integrate with popular accounting software (Xero, QuickBooks), Google Calendar, Facebook, Instagram, and more. We'll discuss your current tools during onboarding.

Setup & Onboarding

How long does setup take?

Most businesses are fully set up and live within 7-14 days. We handle everything: configuring your CRM, setting up AI agents, building automations, integrating your phone number, and training your team.

Do I need technical skills to use this?

Absolutely not. That's the whole point. We set everything up for you and manage it ongoing. Your team just needs to respond to leads and do jobs — we handle all the tech.

What's included in done-for-you service?

Complete platform configuration, AI agent training, workflow automation setup, marketing campaign creation, monthly optimization, and ongoing support. We treat your business like it's ours.

Do you provide training?

Absolutely. We provide personalized training for you and your team during onboarding, plus ongoing support whenever you need it via email, chat, and phone.

Support & Security

What kind of support do you offer?

Email, live chat (AI-powered 24/7), and phone support during Australian business hours. We're here when you need us.

How fast do you respond to support requests?

Most inquiries are answered within 4 business hours. Urgent issues get priority attention. Our AI chat is available 24/7 for immediate help.

Is my data secure?

Absolutely. We use bank-level encryption, Australian-based servers where possible, and follow strict privacy policies. Your customer data is never shared or sold.

What happens to my data if I cancel?

You own your data. We provide a complete export of all your contacts, jobs, and communications before cancellation. Nothing is held hostage.

Results & Expectations

How many leads can I expect?

Results vary by location and industry, but most businesses capture 30-50% more leads in the first 90 days by never missing calls, responding instantly, and following up automatically. We'll discuss realistic expectations for your specific situation.

How do I get paid through the platform?

You can send invoices with payment links via SMS or email. Customers can pay instantly with credit card, debit card, or bank transfer. Funds go directly to your business bank account.

Still Have Questions?

We're happy to answer anything else you need to know. No pressure, just honest answers about how we can help your trade business grow.